1. Introduction
Welcome to Freela.co.za. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using Freela.co.za, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information: We may collect personal information that you provide to us directly, including but not limited to your name, email address, phone number, and payment details. This information is collected when you create an account, post a job, apply for a gig, or communicate with us.
2.2 Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. This helps us understand how you interact with our site and improve our services.
2.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser.
3. How We Use Your Information
3.1 To Provide and Improve Our Services: We use your information to operate and maintain our platform, process transactions, and respond to your inquiries. We also use it to improve our website, tailor our services to your needs, and ensure a high-quality user experience.
3.2 To Communicate with You: We may use your contact information to send you updates, newsletters, promotional materials, and other information related to our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in each email.
3.3 To Ensure Security: We use your information to monitor and enhance the security of our platform, prevent fraudulent activities, and comply with legal obligations.
4. Sharing Your Information
4.1 With Service Providers: We may share your information with third-party service providers who assist us in operating our platform, such as payment processors, data storage providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes specified.
4.2 With Partners and Affiliates: We may share your information with our partners and affiliates to provide you with additional services or offers that may be of interest to you. We ensure that these parties comply with our privacy standards.
4.3 Legal Requirements: We may disclose your information if required by law or to comply with legal processes, respond to lawful requests, or protect the rights, property, or safety of Freela.co.za, its users, or others.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
6.1 Access and Correction: You have the right to access and correct the personal information we hold about you. You can update your account information or request access to your data by contacting us.
6.2 Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain data as required by law or for legitimate business purposes.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of Freela.co.za after any changes constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Freela.co.za
email: legal@freela.co.za
Thank you for using Freela.co.za.